Privacy Policy

Effective Date: 01/10/2020

At Zen Max, we value the privacy of our customers and are committed to ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website, Kaamyaherbal.com, or purchase our Ayurvedic Wellness products.

By using our website, you agree to the terms outlined in this policy. If you do not agree with any aspect of this policy, please discontinue using the site.

1. Data Controller

The data controller responsible for your personal data is:

Zen Max
Address: NO.33/34, VGN AVENUE, BALAGANGADER STREET,
KUMANANCHAVADI, Tiruvallur, Tamil Nadu, 600056
Email: admin@kaamyaherbal.com

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and shipping address provided during the checkout process or when contacting us.
  • Payment Information: Payment details such as credit card or bank information, though these are processed by third-party payment processors and not stored by us.
  • Website Usage Data: IP address, browser type, operating system, referring URLs, and information on how you interact with our website (e.g., page views, clicks).
  • Communication Data: Records of your communication with us, including any queries, complaints, or feedback you provide.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To Process Orders: To fulfill and ship your orders, and provide you with relevant updates regarding your purchase.
  • To Improve Our Services: To analyze website traffic and improve the functionality and content of our website.
  • To Communicate with You: To respond to your inquiries, provide customer support, or send you updates about our products and promotions (you can opt-out of marketing communications at any time).
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes.

4. Data Sharing

We will not sell, rent, or lease your personal data. However, we may share your personal data with:

  • Service Providers: Third-party vendors who assist in the functioning of our website, including payment processors, delivery companies, and IT service providers. These third parties are bound by confidentiality obligations and can only use your data as instructed by us.
  • Legal Authorities: Where required by law or to protect our legal rights, we may share your data with government authorities, courts, or law enforcement agencies.
  • Business Transfers: If our business undergoes any change of ownership or control, we may transfer your personal data to the new owner.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to meet any legal, accounting, or reporting obligations.

6. Your Rights

As a user within the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.
  • Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data for direct marketing purposes at any time.

To exercise any of these rights, please contact us at admin@kaamyaherbal.com. We will respond to your request within one month.

7. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to safeguard it against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies help us improve your experience, personalize content, and analyze traffic. You can control the use of cookies through your browser settings.

For more detailed information about the cookies we use, please refer to our Cookie Policy.

9. International Data Transfers

Your personal data may be transferred and stored outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission, to protect your data.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Zen Max
NO.33/34, VGN AVENUE, BALAGANGADER STREET,
KUMANANCHAVADI, Tiruvallur, Tamil Nadu, 600056
Email: admin@kaamyaherbal.com